What Is Microsoft CrossPlay RemoteConnect [aka.ms/remoteconnect] [Fix]

Are you stuck at the aka.ms/remoteconnect Microsoft verification code screen while playing Minecraft on PlayStation or Nintendo Switch? Follow this simple guide to fix the error.

It seems like you are trying to CrossPlay Minecraft with your friends who are on other platforms but you are stuck at the aka.ms/remoteconnect code verification screen.

This is because the game requires you to log in to your Microsoft account to cross-play the game with players on Nintendo Switch, PlayStation 4, or Xbox.

Apparently, you are now stuck because the Microsoft aka.ms/remoteconnect CrossPlay RemoteConnect website is showing you a connection error repetitively even after entering the code.

In case you are not aware, Minecraft supports cross-platform gameplay for both editions of the game i.e. Minecraft Bedrock Edition and Minecraft Java Edition.

What Is Microsoft CrossPlay RemoteConnect [aka.ms/remoteconnect] [Fix]

Minecraft Bedrock Edition let you play with your friends on PC, mobile, and console devices. Whereas, Minecraft Java Edition allows you to cross play between Windows, Mac OS, and Linux only.

Since the game is being developed and managed by Xbox Game Studio, so you need to connect remotely via Microsoft Live account to enjoy multiplayer gaming functionality across different platforms.

For this remote connection, Microsoft uses “aka.ms/remoteconnect” service, which is also known as Microsoft CrossPlay RemoteConnect. Where you need to enter the code displayed on your console.

How to Use aka.ms/remoteconnect for Cross Platform Gameplay

While playing Minecraft in a multiplayer mode you may come across aka.ms/remoteconnect message, which says:

“Sign in with your Free Microsoft account to experience the full world of Minecraft. Visit this website on another device.”

Actually what you need to do is connect your Minecraft account with your Microsoft Live account to be able to experience cross platform gameplay.

What Is Microsoft CrossPlay RemoteConnect [aka.ms/remoteconnect] [Fix]

Simply follow these steps:

  1. On your laptop or mobile device, go to Live.com and sign in to your Microsoft account.
  2. Once logged in, go to “https://aka.ms/remoteconnect”.
  3. You will be redirected to a website “https://login.live.com/oauth20_remoteconnect.srf” where you need to enter the code into the box.
  4. Enter the code shown on your console and click the Next button.
  5. Follow the on screen steps to complete the link.

This will grant Minecraft access to your Microsoft Live account and allow you to cross play on Nintendo Switch and PlayStation consoles.

How to Fix aka.ms/remoteconnect Failed to Login Error

After entering the code on the website, your console might show you an error message that says:

“Failed to login. We tried to sign you into your Microsoft account, but something went wrong.”

Which won’t let you experience multiplayer on consoles like PlayStation and Nintendo Switch. To fix this error, you may need to remove the corrupted saved game data.

Follow these steps to resolve the error:

  1. On your console, go to System Settings.
  2. Find and open Storage and go to the Game Storage section.
  3. Here you should be able to see the saved game data files. Simply delete the files.

Restart the game and launch multiplayer mode. You will see the code prompt window. Now try to enter the code again, this should link Minecraft with your Microsoft Live account without any error.  

How to Fix Minecraft Account Already Connected Error

If in case, you are still experiencing failed to log in error while connecting to Microsoft account and it says:

“Failed to login. Oops! Looks like this account is already connected.”

This error comes up when you have already connected your Microsoft account to one gaming console and now trying to connect another console to the same account.

Microsoft allows you to connect your account to one device only. So if you have connected to Nintendo Switch then your PlayStation device won’t be able to connect.

If this is exactly what’s happening, then you need to follow the steps given in the guide below to fix the error:

  1. Go to Live.com and log out if you are already logged in to any account.
  2. Click on the Sign-Up button.
  3. Create a new Microsoft account with all your details.
  4. Once created, open the “https://aka.ms/remoteconnect” link on the web browser.
  5. Open Minecraft on your console to receive a remote connect code.
  6. Enter the code into the provided box in the browser and follow the on-screen process to link your console to the new Microsoft account.

The game should now be connected to your new Microsoft account and work normally. You will now be able to play with your friends online on a multiplayer server.


The error related to “https://aka.ms/remoteconnect” is very common among Minecraft players, especially when you are trying to connect for online multiplayer with your friends who are on other consoles like Xbox, Nintendo Switch, or Android devices.

However, the error is easy to fix and once taken care of should not interfere with your gameplay again.

Let us know in the comments what error you were experiencing and if you are able to resolve the error and able to play Minecraft Bedrock multiplayer with your friends.