In This Article
YouTube comments that load forever, show as a single grey block, or simply fail to appear are one of the most common YouTube complaints in 2026. The causes are usually local (cache, account sign-in, restricted mode) but there are also a few cases where Google’s comment moderation has hidden them server-side. The fix list below covers the six causes in the order most likely to resolve the issue.
Here is the practical YouTube comments not loading fix list for Android in 2026, the step-by-step, and how to tell when the problem is on the server side and not yours.
TL;DR
The pick: The pick: clear YouTube app cache; rebuilds the comment view state in seconds.
Runner-up: Runner-up: turn off Restricted Mode (Settings, General, Restricted Mode).
Skip if: Skip third-party YouTube clients. They break randomly and risk Google account suspension under 2025 ToS rules.
Step 1: clear YouTube app cache, not data
Long-press the YouTube icon, App info, Storage, Clear cache. The single most common fix. The Cache rebuild loads the comments view fresh, including the cached comment moderation state.
Step 2: turn off Restricted Mode
YouTube, Profile, Settings, General, Restricted Mode. Restricted Mode hides comments on many videos by design. If you signed in on a child profile or set Restricted Mode by accident, this is the cause.
Step 3: check your network and DNS
Some comment-loading failures are DNS-related. Switch to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google) in Private DNS settings. If a VPN endpoint is rate-limited by YouTube, comments may load partially or not at all.
Step 4: update YouTube, WebView, and Play services
Three packages. Open Play Store, search for each, update. After Android 15 or 16 system updates this is the single most common silent fix for YouTube failures, including comments.
Step 5: try the same video on web or another device
If comments do not appear on youtube.com from a desktop browser either, the issue is server-side (channel moderation has hidden them, or YouTube has a known outage). If they appear on desktop but not the Android app, the issue is local.
Step 6: sign out and sign back in
Profile, Manage Google account, sign out. Sign back in. This refreshes the auth token and the YouTube preference state, which occasionally fixes the comment view.
The setup, step by step
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1
Clear YouTube cache
App info, Storage, Clear cache.
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2
Turn off Restricted Mode
Settings, General, Restricted Mode.
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3
Check Private DNS and VPN
Settings, Network, Private DNS, Automatic or off.
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4
Update three packages
YouTube, Android System WebView, Google Play services.
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5
Test on desktop
Compare youtube.com on a browser. If broken there, server-side.
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6
Sign out and back in
Profile, Manage Google account, sign out, sign in.
FAQ
Why are comments hidden on some YouTube videos?
YouTube disables comments on most kids-targeted content by policy. Some channels also disable comments manually.
Will clearing cache log me out?
Clear cache does not log you out. Clear storage (the other option) does. Use cache for first-line fixes.
Are comments coming back if YouTube has an outage?
Yes. Server-side comment outages usually resolve within hours. Status pages and DownDetector usually flag them.
Why do comments load on Wi-Fi but not on 5G?
Sometimes a carrier-side DNS resolver is degrading. Switch Private DNS to 1.1.1.1 or 8.8.8.8 to bypass.
Bottom line
YouTube comments not loading on Android in 2026 is almost always a five-minute fix. Clear cache, check Restricted Mode, update WebView and Play services, and try the video on desktop to isolate local versus server-side. Sideloaded clients invite their own problems; the official app is the right baseline.

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